NEC Corporation of Malaysia Sdn Bhd (NECoMAL) is an award-winning integrated IT solutions and services provider servicing corporations and helping businesses worldwide. Today, they are an established and preferred company in the telephony and communications space, owing to its strong work ethics and “quality”, which is at the core of everything they do.
Company Name:NEC Corporation of Malaysia Sdn Bhd (NECoMAL) Country: Malaysia Industry: It solutions and service provider No. of employees: 115,000 employees globally in 5 continents and 46 countries.
Main products/services:IP Telephony, LCD Monitor, Projector, Thin Client, Public Communication Network, POS, Server and Storage, NEC Notebook, ERP, Business Intelligence & Data, Warehouse Solution, Digital Signage, Hospitality Solutions, Mobility, Retail, RFID Solutions, Security Solutions, Unified Communications, and Virtual PC Centre.
Main use of standards:
Marketing and sales
Policy, Procurement
Most important standards used:
ISO 9001:2018, Quality Management systems
ISO2700, Services
What were the major benefits of NEC of using standards?
By adopting Standards, NEC is able to:
Increase high levels of customer satisfaction
Improve its efficiencies and overall productivity
Unify its strategies and implementation, thus contributes to consistency in their company performances
“By using standard, they believe NEC can become profoundly well regarded by people throughout the world”
How did standards lead to these benefits?
The ISO 9001 quality management system plays a key role in defining fundamental guidelines. With quality and standards in place, NECoMAL has confidently and actively ventured into areas such as cloud computing, environmental and energy-related technologies. By using standard, they believe NEC can become profoundly well regarded by people throughout the world.
