UCSI University 




UCSI University, a private educator in Malaysia, is an ISO 9001:2008 (Quality Management System) and OHSAS18001:2007 (Occupational Safety and Health) certified private university that offers 90 leading programmes and hosts 9,000 students from over 80 countries. The university was founded by Dato’ Peter Ng in 1986 and is currently led by Senior Professor Dato’ Dr Khalid Yusoff. The University enjoys a 28-year track record of excellence and is the first university to implement formal industrial training programmes that require students to undergo internship. 


Company name: UCSI University 
Country: Malaysia
Industry: Private Education Provider 


Main products & services: Educational and industrial programmes 


Main use of standards: 

  • Production, quality assurance
  • Procurement
  • Research


Most important standards used: 

  • ISO9001:2008, Quality Management Systems
  • OHSAS18001:2007, Occupational Safety and Health 


What are the major benefits for UCSI University of using standards? 


By adopting Standards, UCSI University is able to: 

  • Send out early notification on events and quick dissemination of post-event press releases also resulted in extra publicity for UCSIU over the years.
  • Provide a safe environment for students to utilise their laboratories. 


How did standards lead to these benefits? 


In regards to performance and ideal practices, the UCSIU’s Student Enrolment Centre (SEC) implemented Standard of Procedures (SOPs) to engage and forge new partnerships with foreign universities. Standards had eased business transactions and management procedures between universities. In addition, by implementing their safety standard, they were also able to create a safe environment for their laboratories. 


“Standards have eased business transactions and management procedures between universities.” 


The adoption of Standards was carried out succesfully with the support of the management and stuff. We had sufficient information at all stages of the adoption of standards which benefitted the overall business. It did not impose any additional costs to UCSIU. 


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